Job Description

Customer Service

Location: Bandar Baru Bangi , Selangor
Ref: Machinery Firm 
Salary: RM 2,500 – RM 3,500
Job Type: Permanent
Gender: Pref Female (Chinese)
The Company
- (Protected)

Job Responsibilities:-

- To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. 
- Order planning, stock replenishment and place order with factory & suppliers.
- Communication with overseas Suppliers to ensure prompt delivery
- Communication with forwarders for timely import clearance. 
- Handle and resolve customers’ complaints and ensure timely feedback to customers
- Undertakes any other ad-hoc assignment as and when required
- Only handle the indoor sales

Job Requirement:-

- Required language – English, BM. Mandarin not compulsory but would be added advantage. 
- Min 1-3 years’ experience 
- Self-motivated, independent and possess willingness to learn
- Have good interpersonal, communication and negotiation skills
- Able to work independently with minimum supervision
- Require skills – Word, Excel & Powerpoint. Strong analytical skills.
- Ability to handle pressure and always meet customer’s deadlines
- Fresh Graduate are encourage to apply

                I expressly authorize, HR FIRST Sdn Bhd ("HR FIRST"), its affiliates, employees or clients to contact and obtain information from all references (personal and professional), employers, and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview. I hereby waive any and all rights and claims I may have regarding HR FIRST, its affiliates, employees or clients for seeking, gathering and using such information in the employment process and all other persons, corporations or organizations for furnishing such information about me.

                I hereby authorize HR FIRST, its affiliates, employees or clients to conduct employment background checks on me which shall be used only to evaluate me for employment purposes.

                I hereby declare that the information given by me in this application for employment as well as the information in my CV is true to the best of my knowledge, information and belief. I agree and accept that if this declaration or any part thereof and my CV, is false or incorrect, HR FIRST, its affiliates, employees or clients will not be held liable for termination of my employment after I've been employed.
                Please send your resume, in WORD format and quote reference number MNC Logistic, by clicking the apply button. 
                Please note: your resume will be reviewed and if short listed, you will be contacted by one of our recruiting managers.

                Customer Service

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