Customer Service
Location: Bandar Baru Bangi , Selangor
Ref: Machinery Firm
Salary: RM 2,500 – RM 3,500
Job Type:
Permanent
Gender:
Pref Female (Chinese)
The Company
- (Protected)
Job Responsibilities:-
- To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping.
- Order planning, stock replenishment and place order with factory & suppliers.
- Communication with overseas Suppliers to ensure prompt delivery
- Communication with forwarders for timely import clearance.
- Handle and resolve customers’ complaints and ensure timely feedback to customers
- Undertakes any other ad-hoc assignment as and when required
- Only handle the indoor sales
Job Requirement:-
- SPM/STPM/DIPLOMA/DEGREE
- Required language – English, BM. Mandarin not compulsory but would be added advantage.
- Min 1-3 years’ experience
- Self-motivated, independent and possess willingness to learn
- Have good interpersonal, communication and negotiation skills
- Able to work independently with minimum supervision
- Require skills – Word, Excel & Powerpoint. Strong analytical skills.
- Ability to handle pressure and always meet customer’s deadlines
- Fresh Graduate are encourage to apply