Email Decryption Officer
Ref: Training Provider Firm
Salary: RM 7,200
Job Type:
Contract (6 months)
Grade: NO.B
The Company
- (Protected)
Job Purpose:
- Reporting to the Operations Manager (Infrastructure and Shared Services), the incumbent works to assist in e-mail decryption and support.
- WHO has implemented Microsoft Office 365 and is starting a project to change a security layer initially implemented to encrypt the Exchange data using a third-party solution. The Decryption Officer role is to help with this decryption process, to ensure high velocity decryption takes place to complete the entire deployment (including decommissioning of relevant infrastructure component) in a timely fashion, while maintaining a high quality of service.
Key Responsibility (but not limited to)
- In depth technical knowledge of email technical support, Outlook 2010, 2013, 2016.
- Intermediate proficiency with Exchange (preferably Exchange Online).
- Proficiency using MS Office suite, especially Excel including formulas and pivot tables.
- Team-player with outstanding coordination skills in managing various types of stakeholders.
- Fluency in English and outstanding communication skills.
- Good problem solving and analytical skills, eye for details and accuracy.
Job Requirement (optional):
- In depth technical knowledge of email technical support, Outlook 2010, 2013, 2016.
- Intermediate proficiency with Exchange (preferably Exchange Online).
- Proficiency using MS Office suite, especially Excel including formulas and pivot tables.
- Team-player with outstanding coordination skills in managing various types of stakeholders.
- Fluency in English and outstanding communication skills.
- Good problem solving and analytical skills, eye for details and accuracy.
Job Requirement (essential):
- Degree or equivalent qualification in Computer Science, Information management or related discipline
- At least 2 years of experience in email technical support, good knowledge of Outlook 2010, 2013, 2016.
- Previous experience of large scale system migration
- Preferable
- Certification on O365 or Exchange
- Previous experience with Office 365 in international or corporate environment.
- Automation using VBA or Exchange or AD queries using PowerShell.
- Data mining.