Senior Network Analyst (RJ)
职位描述
Senior Network Analyst (RJ)
Location:
Bangsar South , Malaysia
Ref:
IT
Salary: RM 2900 - RM 4000
Job Type:
Permanent
The Company
(Protected)
The Role
Job Scope:
- Manage and maintain the Monitoring Systems (these report on the status and performance of Network, ISP services and facilities).
- Provide 1st & 2nd level support in Network Operations centre (NOC)
- Perform routine network monitoring and maintenance of network devices in the NOC
- Handle incoming calls and troubleshoot issues pertaining to network failures; escalate to relevant parties if necessary
- Fault handling and escalation (identifying and responding to faults identified via Monitoring System and networks, liaising with respective clients, handling escalation through to resolution).
- Maintenance of KNOWHOW and technical documentation (for NOC) of processes and procedures used throughout normal operations.
- Development of knowledge and skills in network and system administration, particularly with regard to N'osairis architecture and platforms.
- Effective communication with respective Service Providers.
- Generate network status, availability and uptime reports
- Create Ticket and update based on the followup until the case resolution in timely manner.
Your Profile
Job Requirement:
- Degree in Information Technology / Computer Science with minimum 2 years experience
- Good knowledge in LAN & WAN (L2, L3 Switches, ATI, CISCO, Cyberoam FW, Bit Defender)
- Good communication skill and customer service.
- Experience in Windows Server 2008, 2012, Redhat Linux, Fedora, SQL 2008, MYSQL, PHP, IIS, Sharepoint, Office 365, AV.
- Able to work independently with less supervision, highly motivated and team player.
- Professional certificate in CCNA or Windows Server will be an extra advantage.
我明确授权HR FIRST Sdn Bhd（“HR FIRST”），其关联公司，员工或客户联系并获取所有参考资料（个人和专业），雇主和教育机构的信息，并以其他方式验证所提供信息的准确性由我在这个申请，简历或面试。我特此放弃我在人力资源第一，其关联公司，员工或客户在雇佣过程中寻求，收集和使用此类信息以及提供有关我的此类信息的任何和所有权利和要求。
我在此授权HR FIRST，其关联公司，员工或客户对我进行就业背景调查，该评估仅用于评估我的就业目的。
我在此声明，就本人的知识，信息和信仰而言，我在本申请中提供的信息以及我的简历中的信息均属实。我同意并接受，如果本声明或其任何部分和我的简历是虚假或不正确的，人力资源第一，其关联公司，员工或客户在我受雇后不会对我的工作终止负责。
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