Customer Service Executive-Prefer Malay Female (KT)
职位描述
Customer Service Executive-Preferably Malay Female (KT)
Location: Subang Jaya , Malaysia
Ref: MNC Company
Salary: RM2500 - RM3500
Job Type:
Permanent
The Company
- (Protected)
Job Responsibility:
- Deal directly with customers either by telephone, electronically or face to face.
- Respond promptly to customer inquiries, products information, service, pricing and delivery information.
- Handle and resolve customer complaints.
- Identify and assess customers’ needs to achieve satisfaction.
- Perform customer verifications (based on transaction and credit limits).
- Process orders, forms, applications and requests.
- Direct requests and unresolved issues to the designated resources / departments.
- Keep records of customer interactions, inquiries, comments and transactions.
- Assisting sales team to resolve customer issues.
- Communicate and coordinate with internal departments.
- Provide feedback on the efficiency of the customer service process.
- To perform any ad hoc assignments as assigned by immediate superior.
Job Requirement:
- Candidate must possess at least Diploma qualification;
- Required skills: Microsoft Words & Excel;
- Required language: English
- Interest in helping and working with customers.
- Attention to detail and accuracy
- Adaptability with Company management directives
- Pleasant personality and good inter personal skills
- Communication skills - verbal and written
我明确授权HR FIRST Sdn Bhd（“HR FIRST”），其关联公司，员工或客户联系并获取所有参考资料（个人和专业），雇主和教育机构的信息，并以其他方式验证所提供信息的准确性由我在这个申请，简历或面试。我特此放弃我在人力资源第一，其关联公司，员工或客户在雇佣过程中寻求，收集和使用此类信息以及提供有关我的此类信息的任何和所有权利和要求。
我在此授权HR FIRST，其关联公司，员工或客户对我进行就业背景调查，该评估仅用于评估我的就业目的。
我在此声明，就本人的知识，信息和信仰而言，我在本申请中提供的信息以及我的简历中的信息均属实。我同意并接受，如果本声明或其任何部分和我的简历是虚假或不正确的，人力资源第一，其关联公司，员工或客户在我受雇后不会对我的工作终止负责。
请通过单击“应用”按钮以WORD格式发送简历并引用参考号MNC Logistic。
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