Customer Service (CN)
职位描述
Customer Service (Cantonese / Mandarin Speaking)
Contract Duration: 4 – 6 months (opportunity for renewal / conversion depends on headcounts and performance)
Company: MNC Oil and Gas Company
Address: Menara Milenium, Pusat Bandar Damansara
Salary: RM2500 – RM3000 (depends on working experience)
Working hours
Mon: 8:30am to 5:15pm
Tues to Fri: 8:30am to 5pm
*If support HK market, then PH will follow HK.
*Any additional working on weekend, staff will be granted for additional replacement leave.
Responsibilities for this position may include but are not limited to:
• General Inquiries: Handles inquiries via phone, email or fax for fuel card, fuel order/ changes and promotion programs
• Card Functions: Handles day to day inquiries and maintenance on card accounts, account balances, transaction details, pricing and billing statements.
• Fuel Order: Serves as the primary point of contact for customers on orders. Processes fuel orders for service stations and customers. Liaises with respective Business Consultants and Terminal for updates or changes in the orders.
• Complaints Handling: Handles customers' complaints via call, email or fax.
Requirements
• Must possess at least a Diploma preferably in Business Studies/ Administration/ Management or equivalent.
• At least 1 year of working experience, preferable specializing in Customer Service or Call Centre.
• Able to speak in Cantonese is compulsory.
• Able to read and write in English and Chinese.
• Open to work on some weekends and holidays.
• Able to commit from 4 to 6 months.
我明确授权HR FIRST Sdn Bhd（“HR FIRST”），其关联公司，员工或客户联系并获取所有参考资料（个人和专业），雇主和教育机构的信息，并以其他方式验证所提供信息的准确性由我在这个申请，简历或面试。我特此放弃我在人力资源第一，其关联公司，员工或客户在雇佣过程中寻求，收集和使用此类信息以及提供有关我的此类信息的任何和所有权利和要求。
我在此授权HR FIRST，其关联公司，员工或客户对我进行就业背景调查，该评估仅用于评估我的就业目的。
我在此声明，就本人的知识，信息和信仰而言，我在本申请中提供的信息以及我的简历中的信息均属实。我同意并接受，如果本声明或其任何部分和我的简历是虚假或不正确的，人力资源第一，其关联公司，员工或客户在我受雇后不会对我的工作终止负责。
请通过单击“应用”按钮以WORD格式发送简历并引用参考号MNC Logistic。
请注意：您的简历将被审核，如果短名单，我们的招聘经理会联系您。