助理经理（RJ）
职位描述
Inventory Control / Customer Service, Assistant Manager (RJ)
Location:Klang
Ref : Logistic firm
Salary: RM 4,500.00 – RM 5,500.00
Job Type:
Permanent
The Company
- (Protected)
Job Responsibility:
• Demand Planning: Maintain an acceptable and accurate level of physical inventory (balance of demand and supply).
• To implement a control system to reduce shortage, overages and inventory obsolescence.
• Stock Count: Involve in monthly stock count as required by company policy. Reconcile the inventory record versus physical inventory for a complete and accurate count.
• Assist management in the development, implementation and monitoring all key functions related to inventory transactions to assure that they are accurate and timely.
• Response to special request from customers, changes or unexpected disturbance in product supply or contingent situations.
• Oversee the process of order taking and product recovery performed by the Customer Services Team.
• Seek proactive understanding of customer needs and achieve total customer satisfaction.
• Coordinate with internal resources to offer constructive solutions to satisfy the customer and to support their future growth.
• Liaise with operation team to meet customers’ special requests.
• KPI performance management
• Prepare required report to both customers and suppliers.
• Ensuring the right amount of stock to meet customer needs and also to avoid overstocking items; which ties up cash and creates storage issues. Right product quality are maintained to meet customer needs.
• Align with customers and vendors for a good and efficient supply pattern, both within cost restraints and consistent with vendors’ lead time.
• Perform thorough research and document inventory discrepancies using all available resources to identify root causes and supply possible solutions.
• Assured supply of 100%
• Provide accurate and timely reports to support business decision.
• Work with management team to achieve company targets.
• Ensure the performance of the Inventory Control and Customer Service met the KPI.
• Customer satisfaction survey result and audit result
• Any ad-hoc related matters
Job Requirement:
- Bachelor degree in Business Management, Economics or related disciplines
- Additional qualification in Purchasing or Inventory Control an added advantage
- 5 years purchasing, inventory control and customer service experience, of which 3 years in a managerial role
- Exposure to the fast food chain industry and good connection with the shipping industry desirables (for imported products)
- Strong leadership, people management skills & strategic thinking
- Good numerical sense, sensitive to data and analytical skill
- Strong interpersonal, communication, presentation & customer oriented skills
- Proficient with MS Office Applications (Word, Excel & PowerPoint)
- Independent, self-assured, self starter and willing to take responsibility
- Quick to act, adapt to changes quickly and be a change agent.
- Communicative, participative, persuasive and positive
- Big pictured/ conceptual oriented
- Customer oriented and result focus
我明确授权HR FIRST Sdn Bhd（“HR FIRST”），其关联公司，员工或客户联系并获取所有参考资料（个人和专业），雇主和教育机构的信息，并以其他方式验证所提供信息的准确性由我在这个申请，简历或面试。我特此放弃我在人力资源第一，其关联公司，员工或客户在雇佣过程中寻求，收集和使用此类信息以及提供有关我的此类信息的任何和所有权利和要求。
我在此授权HR FIRST，其关联公司，员工或客户对我进行就业背景调查，该评估仅用于评估我的就业目的。
我在此声明，就本人的知识，信息和信仰而言，我在本申请中提供的信息以及我的简历中的信息均属实。我同意并接受，如果本声明或其任何部分和我的简历是虚假或不正确的，人力资源第一，其关联公司，员工或客户在我受雇后不会对我的工作终止负责。
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